HostGator Reviews by Users

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0/5

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Overview

Brent Oxley was a student in Florida and always wanted to get into internet ventures. On October 22nd, 2002 he registered the domain hostgator.com, giving birth to HostGator.

As of now, HostGator has two data centers with world-class equipment including infrastructure redundancy, fire protection, and other safety features. The company has offices in Canada, Brazil, and Texas, with over 500 employees.

Features

HostGator Website Builder

Their own custom-built website builder allows you to use the standard drag-and-drop method to create a site. It comes with over 100 responsive templates.

This website builder also comes bundled with their web hosting, but can also be purchased as a stand-alone product.

Free SSL

Websites now get flagged as insecure if they don’t have an SSL certificate. HostGator offers free SSL certificates for every website hosted on their platform.

cPanel

HostGator uses one of the most common hosting control panels – the cPanel. It offers easy access to all the necessary features you need. And because it’s so widely used, it’s easy to find support and tutorials for its use.

When you log into the cPanel, you’ll see all the expected features like:

  • The File Manager.
  • Website Statistics.
  • IP Blacklist.
  • Hotlink Protection.
  • URL Redirection.

Domain Registration

HostGator offers domain registration for a fairly affordable price – depending on the domain extension.

The prices start at $0.95 per year and go up to $45 per year for certain domain extensions.

The good thing is that you can get a domain for free if you purchase Shared, Cloud or WordPress hosting and opt for a 12, 24, or 36 month plan.

Application Hosting

With HostGator, it’s easy to install any application you need from a list of more than 75 open-source scripts with a click of your mouse – these include WordPress, Joomla, Magento, MediaWiki and more.

Email Hosting

HostGator makes it easy to create and manage your business emails by offering unlimited email hosting with its web hosting plans.

You can access your emails using two applications:

  • Horde.
  • Roundcube.

The emails come with POP3 and IMAP support so you can receive and send email from your mobile device.

Advertising Offers

As we all know by now, digital marketing is what helps online success happen. That’s why HostGator is offering $100 of Google and Bing Ad credit along with its web hosting. 

While the Bing Ad credit comes with no hooks, you will only receive your $100 of Google Ad credit after spending $25 on the platform.

Plans and Prices

Here’s a quick rundown of what HostGator offers:

Shared Hosting

Shared hosting is the most inexpensive hosting option and is perfect for websites that don’t require a lot of resources and technical knowledge to manage.

  • Hatchling $2.75/month: 1 Website, Unmetered Disk Space and Bandwidth, Unlimited MySQL Databases, Unlimited Emails, Unlimited FTP accounts, Website Builder, cPanel.
  • Baby $3.95/month: Unlimited Websites, Unmetered Disk Space and Bandwidth, Unlimited MySQL Databases, Unlimited Emails, Unlimited FTP accounts, Website Builder, cPanel.
  • Business $5.95/month: Unlimited Websites, Unmetered Disk Space and Bandwidth, Unlimited MySQL Databases, Unlimited Emails, Unlimited FTP accounts, Website Builder, Free PositiveSSL, Dedicated IP, Anonymous FTP,  cPanel.

Website Builder

The Website Builder plans are designed with ease of use in mind and are perfect for new businesses. The Gator Builder also allows you to create ecommerce sites.

  • Starter $3.84/month: Hosting, Included Domain, Drag-and-Drop Builder, Included Templates, Website Analytics, Free SSL, all-day support.
  • Premium $5.99/month:  Hosting, Included Domain, Drag-and-Drop Builder, Included Templates, Website Analytics, Free SSL, Priority Support.
  • eCommerce $9.22/month: Hosting, Included Domain, Drag-and-Drop Builder, Included Templates, Website Analytics, Free SSL, Priority Support, eCommerce features.

WordPress Hosting

Optimized to be as fast as possible while running WordPress – this is the solution for people who create their websites with the WordPress platform.

  • Starter $5.95/month: 1 Website, 100k visits/month, Unmetered Disk Space, 1GB Backups, 2X Compute Power, Specialized Control Panel.
  • Standard $7.95/month: 2 Websites, 200k visits/month, Unmetered Disk Space, 2GB Backups, 2X Compute Power, Specialized Control Panel.
  • Business 9.95/month: 3 Websites, 500k visits/month, Unmetered Disk Space, 3GB Backups, 5X Compute Power, Specialized Control Panel.

VPS Hosting

VPS (Virtual Private Server) hosting is for more technically-advanced users who need a lot more power, but can also manage their own backend. With this type of hosting, you get resources dedicated specifically to you and root access to your virtual server.

  • Snappy 2000 $29.95/month: 2GB RAM, 2 CPU Cores, 120GB Disk Space, 1.5TB Bandwidth, 2 IP Addresses, DDOS Protection, Gigabit Uplink with Guaranteed 20Mbit connection
  • Snappy 4000 $39.95/month: 4GB RAM, 2 CPU Cores, 165GB Disk Space, 2TB Bandwidth, 2 IP Addresses, DDOS Protection, Gigabit Uplink with Guaranteed 20Mbit connection.
  • Snappy 8000 $49.95/month: 8GB RAM, 4 CPU Cores, 240GB Disk Space, 3TB Bandwidth, 2 IP Addresses, DDOS Protection, Gigabit Uplink with Guaranteed 20Mbit connection.

Dedicated Hosting

Dedicated hosting gives you the most resources. You’ll have a full server to work with. This type of hosting requires the most technical knowledge but is also the most powerful option available.

  • Value $119/month: 4 Cores / 8 Threads Xeon-D CPU, 8GB RAM, 1TB HDD, Unmetered Bandwidth, Linux or Windows OS, 3 Dedicated IP Addresses, DDOS Protection.
  • Power $139/month: 8 Cores / 16 Threads Xeon-D CPU, 16GB RAM, 2TB HDD or 512GB SSD, Unmetered Bandwidth, Linux or Windows OS, 3 Dedicated IP Addresses, DDOS Protection.
  • Enterprise $149/month: 8 Cores / 16 Threads Xeon-D CPU, 30GB RAM, 1TB SSD, Unmetered Bandwidth, Linux or Windows OS, 3 Dedicated IP Addresses, DDOS Protection.

Windows Hosting

HostGator offers two Windows hosting options. Both use ASP.NET and the Plesk Control panel for improved ease of use, along with a dedicated customer support team for Windows hosting users. The two plans are:

  • Personal $4.76/month: You get unlimited bandwidth and disk space, and get to host a single domain. You can opt for a dedicated IP address for an additional $2/month.
  • Enterprise $14.36/month: With this plan, you’ll receive unlimited bandwidth and disk space as well, but get to host a total of five domains, receive a Positive SSL certificate, and a dedicated IP at no extra charge.

Reseller Hosting

If you provide web development services and want to host your clients, reseller hosting might be the solution for you. HostGator offers unlimited domains, a 45-day money-back guarantee, cPanel and the WHM control panel for management. Additionally, you’ll be able to resell domains and get access to reseller customer support that is available 24/7/365 via phone and live chat.

The three reseller hosting plans are:

  • Aluminium $19.95/month: With this plan, you’ll get 60 GB of disk space and 600 GB of bandwidth.
  • Copper $24.95/month: You get to use 90 GB of disk space and 900 GB of bandwidth.
  • Silver $24/95/month: You can use 140 GB of disk space and 1400 GB of bandwidth.

Customer Support

HostGator’s support team is available to help you 24/7, every day of the year. You can ask for help through their live chat or contact them on the phone.

Knowledge Base

HostGator’s knowledge base features answers to the most common questions related to their services. If you have time to search, you can most likely find an answer to your issue in the knowledge base. It’s neatly organized into 19 categories, ranging from simple to advanced issues.

Tutorials

HostGator support doesn’t stop with their knowledge base. With a huge array of video tutorials, HostGator aims to teach its customers how to use all of their tools and hosting plans. 

Conclusion

HostGator offers web hosting for different users in different price ranges, with flexible resource options. It offers good shared hosting for beginners, but also great options for intermediate users with lots of free features like SSL certificates.

Feel free to explore their website and hosting plans in order to make the right decision! Even though you learned a lot here, you can learn a lot more by exploring their website and knowledge base to get answers to any further questions.

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I Inspirasi dunia
Performance
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Fitur
March 11, 2012 Aku ditakdirkan menjadi inspirasi dunia. Dimana semua tentangku dari namaku "JOHN" sampai kisah cintaku menjadi sumber inspirasi lagu2 dan film di seluruh dunia.
C CaseyDennison
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User friendly
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January 13, 2012 Been using for 6 months. Never delt with downtime and there custimor service is outstanding. Very good hosting.
K Ken Lee
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User friendly
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December 19, 2011 This host have really high server loads on shared hosting servers. I have experienced couple of hosts and HostGator is the worst. Just for index.php to load takes 21 seconds and for other hosts and including 000webhost takes only 0.5-2 seconds. Uptime is really bad also, in December 2011, my site uptime is only 97.8%
F Fred Morgan
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User friendly
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Fitur
December 14, 2011 Strongly suggest you get rid of your spam

"bevanjackie, 28th of October, 2011"

I find Hostgater one of the best around and I've used a few over the years.
b bevanjackie
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User friendly
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October 28, 2011 north face outlet Super simple to purchase out of this Delivery is quickly north face sale. north face parka..but north face canada.. north face jacket.happened to be an excellent cost!Discount prices and rapidly delivery north face jackets,It's a great store north face outlet, It is a superb starting place given that they have this kind of broad range of footware! Personally they weren't merely a superb starting location though the place I ended buying some Dr martens,I was well pleased with knowledge only want much more characters would be allowed when leaving instructions on delivery! It truly is difficult to convey your self with only 24 characters!Really delighted by acquire!
J Joe
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User friendly
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September 10, 2011 Been using HG since 2006 and have been happy. Chat support is always pretty good, although they sometimes have to escalate to a more senior tech. Downtime has been minimal.
N Ng
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User friendly
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July 28, 2011 Hostgator's customer service v v bad. Treat customer inpolitely. ask and just give a short answer.

NOT recommended at all!!. The worse customer service among others hosting in this world!!!
J Jamie
Performance
Pricing
User friendly
Dukungan
Fitur
July 6, 2011 THESE PEOPLE ARE THE BEST, ALL HOSTS ARE A BIT BAD
FANTASTIC CUSTOMER SUPPORT AND SERVICE
======================================================
I am not sure why people are complaining about their customer support! They fixed several downtime issues I was having, I also phoned them up and within 1 minute of being on their free-phone line, I was through to someone who was English and who actually helped me with my technical issues massively. They also provide tonnes of access to stuff such as PHP configuration and SSH, and are extremely helpful.

I'm sorry, but HostGator in comparison to other hosts are unbelievable fantastic. In terms of the 2IP migration, you had to choose an annual billing system or you would be billed after a month. I made the same mistake but I had the problem solved in 3 minutes over their live chat.

Also the uptime is fantastic, and if your website is down for more than 42 minutes, you get a months free credit.

Fantastic people, highly recommended.
r reviewit
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User friendly
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Fitur
December 23, 2010 HOST GATOR "NO CONTRACT" SCAM

Hello, I’m from Malaysia, and I believe everyone using the internet must have come across the "NO CONTRACT" representation made by HostGator to the internet users. In legal terms, no contract means there will not be any terms whatsoever governing the client. Client will be free to stay or leave, without any terms governing them. Client makes payment if they wish to continue, and HostGator terminate/suspend the account if there is no payment.

Can they assume continuance of service under the “NO CONTRACT” representation? Can they continue to bill you every month despite there are no domains configure to use their web hosting? No, and “NO CONTRACT” means “there will not be any terms and conditions” between the party. If there is one, all party must have waived because this is a “NO CONTRACT” relationship.

Surprisingly and after I decide and inform not continue using their web hosting, HostGator keep on billing me every month. I’ve contacted the Consumer Service and the answer is:

Me: “…This is a "No Contract", and please do not assume the account is active until you have received my confirmation to continue your services and make the monthly payment. Thank you…”

Host Gator: “…While we do not have contracts for hosting plans, you DID AGREE TO OUR TERMS OF SERVICE, at the time you ordered your account. Our TERMS OF SERVICE includes the following…. 4.) Payment Information… YOU AGREE to … YOU AGREE that until and unless you notify HostGator of your desire to cancel any or all services received, those services will be billed on a recurring basis… invoices will be manually generated and payment expected for the time the account was suspended… ”

Me: “…Oh okay, so you did impose some terms (contract) on your service. This is a misrepresentation of facts or worst, a fradulent misreprentation...”

The term or condition that mentioned “YOU AGREE” is an AGREEMENT, and thus, is a CONTRACT. Question now arise does their representation of “NO CONTRACT” match with their practices?

NO, and the “NO CONTRACT” representation is a SCAM, intentionally made and strategically planned to deceive the consumer to purchase their hosting services. It is a fraudulent misrepresentation to deceive the consumer.
C Celeste
Performance
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User friendly
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Fitur
October 15, 2010 They have the worst customer service on the planet! Even before I signed up, customer service was rude when I asked them simple questions. DO NOT GO WITH THEM!
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Penawaran terbatas Dari Rp. 12.900/bulan
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Nikmati Layanan Hosting yang Cepat dan Aman di Hostinger. Dapatkan Sertifikat SSL GRATIS!

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